PPP TV Privacy Policy

Last updated: 4 August 2026

This Privacy Policy explains how PPP TV — a service of Ngomma Value Added Services Limited, a company incorporated in Kenya ("PPP TV", "we", "us", "our") — collects, uses, shares and protects your personal data when you use the PPP TV app and pppfan.com (together, the "Service"), including PPP TV Handles, Live TV comments and voting, and the Meet Up social feature. We process personal data in line with the Data Protection Act, 2019 of Kenya and the regulations made under it. By using the Service, you agree to this Policy together with our Terms & Conditions. If you do not agree, please do not use the Service.

1. Who we are

PPP TV is operated by Ngomma Value Added Services Limited, which acts as the data controller for the personal data described here. For any privacy matter, email prsp@ngomma.com.

2. Information we collect

Account & PPP TV Handle details: your phone number (verified by OTP), display name, and handle.
Meet Up profile, if you choose to create one: bio, profile photo, birthday, gender, county, and any social media handles you add.
Content you post: photos, videos, text updates and polls shared to Meet Up, and comments and votes you submit on Live TV.
Messages you send other members through Meet Up chat.
Payment records for PPP TV Handle purchases and paid introduction requests — processed by our payment partner (Safaricom M-Pesa/Daraja); we do not store your M-Pesa PIN or full card details.
Device & usage data: IP address, device/browser type, and app usage diagnostics.

2A. Contacts and invitations (optional)

If you choose to find friends from your phone's address book, the PPP TV MeetUp app reads the phone numbers in your contacts on your device, converts each one into a scrambled fingerprint (a one-way SHA-256 hash of the number) and sends only those fingerprints to us. We compare them with the fingerprints of members' verified phone numbers to show you which of your contacts already have a PPP TV handle. We do not receive names, photos or any other contact details, we do not store the fingerprints you send, and we never message your contacts ourselves.

When you invite a contact, the invitation is sent from your own phone (for example as an SMS or a shared link) and we keep a note that you invited that number (again only as a fingerprint) together with your invitation link. If that person later joins PPP TV, we record that they were invited by you so that referral rewards and thanks can be given correctly. You can stop using this feature at any time by withdrawing the Contacts permission in your phone's settings; nothing from your address book is kept on our servers.

3. How we use your information

Create and run your PPP TV Handle and Meet Up profile, and show your content to other members as you've configured.
Operate Live TV commenting, voting, and (where you opt in) airing your Meet Up content on the PPP TV broadcast — see section 4 below.
Moderate content for safety, using a combination of automated screening and human review.
Process PPP TV Handle purchases and paid introduction requests.
Send service notifications (comment replies, likes, follows, messages, moderation outcomes) and, where you've agreed, promotional updates.
Investigate abuse reports, keep the Service secure, and meet our legal obligations.

4. PPP TV airing & your consent

Some Meet Up content may be shown on PPP TV, our linked live television channel, in addition to being visible inside the app. This is handled separately from ordinary profile visibility:

Your explicit choice controls broadcast. When you upload a photo post, you decide — separately, post by post — whether to tick "Also show on PPP TV". Leaving it unticked means that post is only ever shown inside the Meet Up feed and your profile, never sent to the TV channel. Videos are never eligible for TV airing.
What ticking the box means. It is your consent for that specific photo to be broadcast on a live, public television channel, which may be viewed by a large general audience, screen-recorded or photographed by viewers, and is outside our control once it airs.
Moderation still applies. Every photo, whether or not marked for TV, is checked by automated content moderation before publishing; a photo that fails moderation is never sent to air, even if you ticked the box.
You can change your mind for future posts at any time by leaving the box unticked, or by deleting a post — deleting removes it from the app immediately, though we cannot recall a broadcast that already aired before deletion. If you need a specific already-aired clip addressed, contact us (section 13).
Your profile photo, bio and social handles themselves are never broadcast — only individual posts you explicitly tick.

5. Content moderation

We use automated tools to help screen photos, videos and text before they're published or aired, alongside human review for content flagged as borderline. Decisions that significantly affect you — such as rejecting a post or restricting an account — are subject to human review on request; contact us if you believe an automated outcome was wrong.

6. How we share your information

With other Meet Up members, as you've configured — a published profile's bio, photo and social handles are visible to other members; your phone number and full-resolution photo are only ever shared with a specific member after you personally accept their introduction request.
With PPP TV viewers, for any post you've specifically opted to air (section 4).
Service providers who help us run the Service: cloud/media hosting, our payment processor (Safaricom M-Pesa/Daraja), SMS/email delivery, and AI providers used for content moderation.
Authorities, where required by law or to protect rights, safety and property.

We do not sell your personal data.

7. Data retention

We keep your data for as long as your account is active, and thereafter only as needed to meet legal, tax, dispute, or fraud-prevention obligations.

When you delete your account, your profile, posts, photos, videos, comments, messages and follows are erased immediately. Two categories are kept afterwards, and nothing else is:

Payment and payout records, for up to 7 years, as required by Kenyan tax and financial-record-keeping law. These are held against an anonymous account number that no longer carries your name, phone number or email address.
A secure archive of your deleted content, for 90 days, held solely so we can respond to a lawful request from a court or the authorities that arrives shortly after deletion. It is not used for any other purpose, is never visible in the app or to other users, and is erased automatically once the 90 days elapse.

We keep one permanent minimal record: that an account with a given handle existed and was deleted, and a one-way cryptographic hash of the phone number that held it. The hash lets us answer a lawful enquiry about a specific number without retaining the number itself. See Delete Your Account & Data for the full breakdown and how to delete your account.

8. Your rights

Under the Data Protection Act, 2019 you have the right to be informed, access a copy of your data, correct it, delete your account, object to or restrict certain processing, withdraw consent (including PPP TV airing consent for future posts), and complain to the Office of the Data Protection Commissioner (ODPC) of Kenya (odpc.go.ke). Email prsp@ngomma.com to exercise any of these rights.

You do not need to email us to delete your account: open Profile › Settings › Delete my account & data in the app and it happens immediately.

9. Age requirement

PPP TV Handles and Meet Up are for people 18 years of age or older. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.

10. Security

We use technical and organisational safeguards — including encryption in transit, access controls, and automated moderation before content is published — to protect your information. No system is completely secure, but we work to keep your data safe and will notify you and the regulator of serious breaches as required by law.

11. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date above shows when. Continued use of the Service after an update means you accept the revised Policy.

12. Related documents

Terms & Conditions · Delete Your Account & Data

13. Contact us

For any privacy question or request, email prsp@ngomma.com. You may also complain to the Office of the Data Protection Commissioner, Kenya, at odpc.go.ke.